Returns & Exchanges
At Yon-Ka, we are dedicated to your skin's health and satisfaction; if you are not entirely pleased with your purchase, products may be returned within 30 days of delivery for a full refund. Please ensure items are in their original packaging and were purchased directly from our official online boutique.
Initiate Your Request
Contact our Customer Experience team via email or our online portal with your order number and the specific items you wish to return.
Prepare Your Package
Carefully pack the products in their original boxes to prevent damage during transit and include a copy of your packing slip or return authorization form.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing